Use of a pharmacy-based GP video consultation service: a mixed methods study.

Joanne E Parsons Sameur Rahman Carol Bryce Helen Atherton

Published in: Family practice (2022)

The characteristics of those patients using the video consultation service match data on who uses online services in general practice. This study shows that some patients are willing to pay to use this private service because they feel it is more convenient, NHS services do not have capacity to see them at the time they need, or they do not have access to regular GP services.

Keyphrases

healthcare
mental health
end stage renal disease
primary care
general practice
ejection fraction
chronic kidney disease
newly diagnosed
prognostic factors
palliative care
patient safety
patient reported outcomes
health information
patient reported