Factors influencing the successful implementation of a novel digital health application to streamline multidisciplinary communication across multiple organisations for emergency care.
Kathleen L BagotChristopher F BladinMichelle VuStephen BernardKaren SmithGrant HockingTessa CouplandDebra HuttonDiane BadcockMarc BudgeVoltaire NadurataWayne PearceHoward HallBen KellyAngie SpencerPauline ChapmanErnesto OqueliRamesh SahathevanThomas KraemerCasey HairDion StubConnor McGuinnessDominique Ann-Michele CadilhacPublished in: Journal of evaluation in clinical practice (2023)
Implementing multiorganisational, digital health communication applications is feasible, and facilitated when organisations are change-ready for an easy-to-use, effective solution. Developing habitual use is key, supported through implementation strategies (e.g., hands-on training). Benefits should be emphasised (e.g., during education sessions), including streamlining communication and patient flow, and barriers addressed (e.g., identify champions and local technical support) at project commencement.