The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review.
Elettra CariniLeonardo VillaniAngelo Maria PezzulloAndrea GentiliAndrea BarbaraWalter RicciardiStefania BocciaPublished in: Journal of medical Internet research (2021)
Evidence regarding health outcomes is generally favorable, and patient portals have the potential to enhance the doctor-patient relationship, improve health status awareness, and increase adherence to therapy. It is still unclear whether the use of patient portals improves health service utilization and efficiency.