Patient Care Satisfaction and Emergency Room Utilization among Young Adult Colorectal Cancer Survivors during the SARS-CoV-2 Pandemic: Lessons Learned.
Dalia KagramanovKimberly A MillerPhuong GallagherDavid R FreyerJoel E MilamHeinz-Josef LenzAfsaneh BarziPublished in: Journal of clinical medicine (2023)
This study found strong associations between delays in care, self-reported care satisfaction, and being a super-utilizer of the ER during the pandemic among young adult CRC survivors off treatment. Increasing patient satisfaction and minimizing care interruptions amongst this vulnerable population may aid in mitigating over-utilization in the ER during an ongoing pandemic.