Patients with complex chronic conditions: Health care use and clinical events associated with access to a patient portal.
Mary E ReedJie HuangRichard J BrandRomain NeugebauerIlana GraetzJohn HsuDustin W BallardRichard GrantPublished in: PloS one (2019)
Access to a patient portal can increase engagement in outpatient visits, potentially addressing unmet clinical needs, and reduce downstream health events that lead to emergency and hospital care, particularly among patients with multiple complex conditions.