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Usability and Acceptance of the Embodied Conversational Agent Anne by People With Dementia and Their Caregivers: Exploratory Study in Home Environment Settings.

Vera StaraBenjamin VeraDaniel BolligerLorena RossiElisa FeliciMirko di RosaMichiel de JongSusy Paolini
Published in: JMIR mHealth and uHealth (2021)
This study demonstrated the ability of target users to use the system independently in their home environment; overall, the involved participants shared good engagement with the system, approaching the virtual agents as a companion able to support memory and enjoyment needs. Therefore, this research provides data that sustain the use of ECAs as future eHealth systems that are able to address the basic and higher-level needs of people living with dementia. This specific field of research is novel and poorly discussed in the scientific community. This could be because of its novelty, yet there is an urgent need to strengthen data, research, and innovation to accelerate the implementation of ECAs as a future method to offer nonpharmacological support to community-dwelling people with dementia.
Keyphrases
  • healthcare
  • electronic health record
  • community dwelling
  • primary care
  • mental health
  • big data
  • current status
  • social media
  • quality improvement
  • working memory
  • deep learning
  • health information