Estimating Patient Satisfaction Through a Language Processing Model: Model Development and Evaluation.
Shinichi MatsudaTakumi OhtomoMasaru OkuyamaHiraku MiyakeKotonari AokiPublished in: JMIR formative research (2023)
Our model demonstrates the ability to quantify patient dissatisfaction and identify significant emotional changes during the disease course. This approach may also help detect issues in routine medical practice.