Normalization of deviance in pediatric hospital: perception of health workers.
Gabrielle da Silva CarvalhoEveline Pinheiro BeserraÉrika da Silva BandeiraAna Barbosa RodriguesIsaque Lima de FariasPaloma Moreira de OliveiraRoberta Meneses OliveiraPublished in: Revista gaucha de enfermagem (2023)
Workers perceive the normalization of deviance as negligence, recklessness, and violations of good practices, with consequences for patient safety.