Information-seeking behaviour and information needs of LGBTQ health professionals: a follow-up study.

Opportunities exist for LGBTQ health professionals and medical librarians to work together to ensure that medical libraries are culturally competent and welcoming spaces for LGBTQ patrons, that library collections match their needs, and in the creation of guides to ensure maximum access to the results of LGBTQ health research. Medical libraries should also consider nominating and, if necessary, training a specialist in LGBTQ health information. Such measures are more likely to be successful than reliance on online chat, despite contrary suggestions in the literature.