Effect of a hospital command centre on patient safety: an interrupted time series study.
Teumzghi F MebrahtuCiarán D McInerneyJonathan BennCarolyn McCrorieJosh GrangerTom LawtonNaeem SheikhRebecca RandellIbrahim HabliOwen Ashby JohnsonPublished in: BMJ health & care informatics (2023)
Implementation of a hospital Command Centre may have a marginal positive impact on patient safety when implemented as part of a broader hospital-wide improvement programme including colocation of operations and clinical leads in a central location. However, improvement in patient safety indicators was also observed for a comparable period in the control site. Further evaluative research into the impact of hospital command centres on a broader range of patient safety and other outcomes is warranted.