System-Wide Inpatient Portal Implementation: Survey of Health Care Team Perceptions.
Jennifer L HefnerCynthia J SieckDaniel M WalkerTimothy R HuertaAnn Scheck McAlearneyPublished in: JMIR medical informatics (2017)
Despite the robust training effort, similar to that used in previous health information technology implementations at this health system, hospital care team members reported only a moderately positive orientation toward MCB and its potential, and the majority wanted more training. We propose that due to the unique elements of the inpatient portal-interactive features used by patients and providers requiring explanation and collaboration-traditional training approaches may be insufficient. Introduction of the inpatient portal as a new collaborative tool may thus require new methods of training to support enhanced engagement between patients and their care team.