Organizational Adaptive Capacity During a Large-Scale Surprise Event: A Case Study at an Academic Institution During the COVID-19 Pandemic.
Steven A FosterSudeep HegdeTyler C O'BrienEmily L TuckerPublished in: IISE transactions on occupational ergonomics and human factors (2023)
Results from our case study identify how a large public university adapted to the COVID-19 pandemic as a fundamental surprise event. These findings offer guidance for similar organizations to actualize adaptive capacity across different levels of scale.
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