Chatbots That Deliver Contraceptive Support: Systematic Review.
Rhiana MillsEmily Rose MangoneNeal LeshGayatri JayalDiwakar MohanPaula BaraitserPublished in: Journal of medical Internet research (2024)
We found limited and conflicting evidence on chatbots to improve contraceptive knowledge, attitudes, and behaviors. Further research that examines the impact of chatbot interventions in comparison with alternative technologies, acknowledges the varied and changing nature of chatbot interventions, and seeks to identify key features associated with improved contraceptive outcomes is needed. The limitations of this review include the limited evidence available on this topic, the lack of formal evaluation of chatbots in this field, and the lack of standardized definition of what a chatbot is.