Backstage Staff Communication: The Effects of Different Levels of Visual Exposure to Patients.
Lisa LimRuth KanferRobert J StroebelCraig M ZimringPublished in: HERD (2019)
Staff members preferred talking in team areas, and they did not prefer talking in visually exposed areas. These findings identified visually exposed team areas as a potentially uncomfortable environment, with a lack of agreement between staff members' preferences toward where they had patient-related communication.