Caregivers with limited language proficiency and their satisfaction with paediatric emergency care related to the use of professional interpreters: a mixed methods study.
Myriam GmünderNoemi GesslerSina BuserUrsula FeuzJabeen FayyazAnne JachmannKristina KeitelJulia BrandenbergerPublished in: BMJ open (2024)
The use of professional interpreters had a positive impact on the overall satisfaction of LLP-caregivers with emergency care. LLP-caregivers were not well-positioned to advocate for language interpretation. Healthcare providers must be aware of their responsibility to guarantee good-quality communication to ensure equitable quality of care and patient safety.