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Improving the US hospital reimbursement: how patient satisfaction in HCAHPS reflects lower readmission.

Hui-Chuan ChenTommy CatesMonty TaylorChristopher Cates
Published in: International journal of health care quality assurance (2021)
The findings suggest that a high-readmission rate is not associated with lower payment. Such results appear to conflict with the goals of value-based purchasing programs, which seek to penalize hospitals financially for higher readmission rates.
Keyphrases
  • patient satisfaction
  • healthcare
  • public health
  • acute care
  • electronic health record