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Challenges and promising solutions to engaging patients in healthcare implementation in the United States: an environmental scan.

Eva N WoodwardAndrea Isabel Melgar CastilloGala TrueCathleen E WillgingJoAnn E Kirchner
Published in: BMC health services research (2024)
We clarified how some U.S. implementers are engaging patients in healthcare implementation activities using less and more intensive engagement. It was unclear whether reducing inequities was a goal. Patient engagement in redesigning U.S. healthcare service delivery appears similar to or less intense than in countries with more robust infrastructure for this, such as Canada and the United Kingdom. Challenges were common across jurisdictions, including retaining patients in the design/delivery of implementation activities. Implementers in any region can learn from those in other places.
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