Developing online medical service quality indicators in China from the perspective of online-offline integration: a modified Delphi-AHP study.

Zhenlin LiRui Guo

Published in: International journal for quality in health care : journal of the International Society for Quality in Health Care (2023)

We constructed the first set of online medical service quality indicators for public hospitals in China from the perspective of online-offline integration. It could be applied as a standardized and meaningful guide for online medical service evaluation and quality development.

Keyphrases

healthcare
health information
social media
mental health
quality improvement
wastewater treatment
adverse drug