Techniques for Improving Communication of Emotional Content in Text-Only Web-Based Therapeutic Communications: Systematic Review.
Christine Louise PaulMartine Elizabeth CoxHannah Julie SmallAllison W BoyesLorna O'BrienShiho Karina RoseAmanda L BakerFrans A HenskensHannah Naomi KirkwoodDella M RoachPublished in: JMIR mental health (2017)
There is a need for greater empirical attention to the effects of the various proposed techniques for conveying emotion in Web-based typed communications to inform health service providers regarding best-practice communication skills in this setting.