Role of communication in successful outpatient attendance in a New Zealand hospital: a qualitative study.
Kara HamiltonSophie ShortKathryn CudbyMax WernerOlivia O'Connor-RobertsonWilliam LarkinsDevon PrangleyAli IbrahimBrian LeungPauline NorrisJohn D DockertyPublished in: Internal medicine journal (2022)
We recommend that a patient-oriented approach to communication should be implemented, and alternative methods of communication should be explored.
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