Designing Virtual Reality-Based Conversational Agents to Train Clinicians in Verbal De-escalation Skills: Exploratory Usability Study.
Nathan MooreNaseem AhmadpourMartin BrownPhilip PoronnikJennifer Ann DavidsPublished in: JMIR serious games (2022)
Verbal interaction with a virtual agent is feasible for training staff in verbal de-escalation skills. It is an effective medium to supplement clinician training in verbal de-escalation skills. We provide broader design considerations to guide further developments in this area.