A Solution Focused Approach of Delivering Virtual Paediatric Diabetes Consultations During the COVID-19 Pandemic.
Katherine WoodgerDominic BrayCharlotte WelshSze May NgPublished in: Clinical child psychology and psychiatry (2021)
The onset of the COVID-19 global pandemic rapidly accelerated the use of virtual consultations into everyday practice. A solution focused approach (SFA) has been established in paediatric diabetes care, resulting in positive clinical outcomes and communication. The aim of this study was to assess feedback from paediatric diabetes patients and their parents or carers regarding virtual consultations, using a solution focused approach, in a hospital setting. An electronic survey was sent to patients following their virtual consultation. Of those surveyed, 86% recommended video consultations to be part of their diabetes care. Qualitative data showed reduced travel time, comfort, reduced need for parking and convenience as the highest areas improved through video consultations. Clinical care was shown to be positive and addressed patients concerns, the majority of respondents (84%) reported that the appointment was about what they wanted it to be about. Using the solution focused model helped overcome the challenges faced with virtual consultations particularly with concerns surrounding safeguarding issues, confidentiality, audio/video difficulties and also helped to support the patient journey.
Keyphrases
- end stage renal disease
- ejection fraction
- newly diagnosed
- healthcare
- type diabetes
- coronavirus disease
- cardiovascular disease
- emergency department
- intensive care unit
- sars cov
- palliative care
- peritoneal dialysis
- prognostic factors
- systematic review
- metabolic syndrome
- patient reported outcomes
- electronic health record
- glycemic control
- quality improvement
- chronic pain
- health insurance
- adverse drug
- infectious diseases