Implementing patient navigator programmes within a hospital setting in Toronto, Canada: A qualitative interview study.

Kristina Marie Kokorelias Sarah GouldTracey Das GuptaNaomi ZieglerDan CassSander L Hitzig

Published in: Journal of health services research & policy (2022)

Strategies for implementing patient navigator programmes into hospital clinical practice should include incorporating evidence to support the programme, considering mechanisms to enable collaborative communication, and the integration of frameworks to facilitate programme integration into the current practices within the organisation.

Keyphrases

healthcare
quality improvement
clinical practice
case report
primary care
acute care
adverse drug
emergency department