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Experience and support of Chinese healthcare professionals as second victims of patient safety incidents: A cross-sectional study.

Lupei YanJingxing TanHao ChenLili YaoYuerong LiQinghua ZhaoMingzhao Xiao
Published in: Perspectives in psychiatric care (2021)
The second victim phenomenon deserves further attention. The programs focusing on training qualified colleagues to provide emotional support should be developed, implemented, and evaluated. Moreover, it is necessary to build a better patient safety culture with nonpunitive responses and encourage the disclosure and reporting of PSIs.
Keyphrases
  • patient safety
  • quality improvement
  • working memory
  • public health
  • physical activity
  • risk factors
  • intimate partner violence