Remote interpreting in primary care settings: a feasibility trial in Germany.
Jonas FiedlerSusanne PruskilChristian WiessnerThomas ZimmermannMartin SchererPublished in: BMC health services research (2022)
Our main findings were the discrepancy between the assumed high demand of professional interpreting solutions on the one hand and the low willingness of practices to participate on the other. The rather low utilisation rates were also noteworthy. This discrepancy indicates a lack of awareness concerning the adverse effects of using informal or no interpreter in medical settings, which needs to be rectified. Due to the small sample size, all statistical results must be viewed with caution. However, our results show that remote interpreting represents a promising approach to tackling language barriers in primary care settings.