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A before-after study to evaluate the effect of pharmacy workflow redesign to improve pharmacy waiting time and reduce medication near misses in Malaysia.

Jerry Ee Siung LiewYew Chong ChengNyet Ling TaiAngeline PereiraVinoth ManivannanSiok Luan KhooWoei Kheen WongHuey Kuen LimShi Jing OngNadia Bin Mohd KhairudinKristine Sheh Fuen LeeBenjamin Chuan Ching LohKai Loon ChongYee Leng Lee
Published in: The International journal of pharmacy practice (2024)
Overall, the eaST system improved the pharmacy waiting time and reduced near-missed events.
Keyphrases
  • healthcare
  • adverse drug