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Patients' experiences and preferences for primary care delivery: a focus group analysis.

Patrícia NorwoodIsabel CorreiaPaula VeigaVerity Watson
Published in: Primary health care research & development (2019)
The perception of increased inequity and the lack of effective choice undermined the social acceptability of the reform. Policies aimed at improving doctor-patient communication and continuity of care, as well as choice, may therefore lead to better satisfaction and more efficient use of health care settings.
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