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Live video from bystanders' smartphones to medical dispatchers in real emergencies.

Gitte LinderothFreddy LippertDoris ØstergaardAnnette Kjaer ErsbøllChristian Sahlholt MeyhoffFrederik FolkeHelle Collatz Christensen
Published in: BMC emergency medicine (2021)
It is technically feasible to add live video to emergency calls. The medical dispatcher's perception of the patient changed in about half of cases. The odds for changing emergency response were 58% higher when video was added to the call. However, use of live video is challenging with the existing dispatch protocols, and further implementation science is necessary.
Keyphrases
  • healthcare
  • public health
  • emergency department
  • primary care
  • emergency medical
  • case report
  • quality improvement