Online Self-Triage of Ear or Hearing Concerns in a Patient Portal: Comparison of Subsequent Diagnoses and Hospitalizations to National Emergency Department and National Ambulatory Ear or Hearing Visits.
Frederick NorthTeresa B JensenJennifer L PecinaNathaniel E MillerMichelle J DuvallElissa M NelsonMatthew C ThompsonBrenda J JohnsonBrian A CrumRobert StroebelPublished in: Health services research and managerial epidemiology (2023)
The strong correlation of ear-related self-triage diagnoses with national ED diagnoses and the low hospitalization risk for these diagnoses suggests that there is an opportunity for self-triage of ear/hearing concerns to decrease ED visits for these symptoms.