Characterising non-urgent users of the emergency department (ED): A retrospective analysis of routine ED data.

Colin O'KeeffeSuzanne MasonRichard JacquesJon Nicholl
Published in: PloS one (2018)
Younger adults are significantly more likely as older counterparts to use the ED to obtain healthcare that could be provided in a less urgent setting and also more likely to do this out of hours. Alternative services are required to manage non-urgent demand, currently being borne by the ED and the ambulance service, particularly in out of hours.