Complaint risk among mental health practitioners compared with physical health practitioners: a retrospective cohort study of complaints to health regulators in Australia.

Benjamin G Veness Holly Tibble Brin F S GrenyerJennifer M MorrisMatthew J SpittalLouise NashDavid M StuddertMarie M Bismark

Published in: BMJ open (2019)

Mental health practitioners were more likely to be the subject of complaints than physical health practitioners. Areas of increased risk are related to professional ethics, communication skills and the health of mental health practitioners themselves. Further research could usefully explore whether addressing these risk factors through training, professional development and practitioner health initiatives may reduce the risk of complaints about mental health practitioners.

Keyphrases

mental health
primary care
public health
healthcare
mental illness
general practice
risk factors
health information
physical activity
machine learning
climate change
big data
deep learning