Organizational Support and Nurse-Physician Collaboration During SARS-CoV-2 Pandemic: A Qualitative Study.
Hussan ZebShahzad InayatAhtisham YounasPublished in: Nursing & health sciences (2022)
Health care professionals experienced uncertainties during the pandemic. Exploring health care professionals' views about collaboration and organizational support can offer insights into organizational processes and issues during the pandemic. This research explored the perspectives of nurses and physicians about organizational support and nurse-physician collaboration during the pandemic. Using a qualitative descriptive design, interviews were conducted with nurses and physicians working in hospital settings. The interviews lasted for 24-61 minutes. Reflexive thematic analysis was used for data analysis. Nurses and physicians were disappointed with the organizational support and content with collaboration. The theme Management Abusing Authority and Blaming the Victimized Workforce included organizational nepotism, unethical managerial actions, and neglecting frontline workforce. Nurses and physicians supported each other in tackling the intensive and complex demands of the pandemic. The theme Demonstrating Professional Humility and Overcoming Patient Care Issues at Hand, entailed sub-themes; negotiating conflicts and prioritizing patient care, practicing kindness, and jointly managing conflicts with patients' families. Nurses and physicians prioritized patient care needs and family-related conflicts over interprofessional tensions. They noted limited organizational support and abusive practices of managers. This article is protected by copyright. All rights reserved.