Drivers of patient perceptions of health system responsiveness in Germany.

Katharina Achstetter Julia Köppen Philipp Hengel Miriam Blümel Reinhard Busse

Published in: The International journal of health planning and management (2022)

This study revealed new associations between HSR and patient characteristics. Incorporating this knowledge in practice would help strengthen patient-centred health services by considering patient experiences and expectations. This highlights that HSR can be used as a tool to evaluate and promote patient-centred health services. Future research should investigate additional drivers of HSR, both on the patient and the provider sides.

Keyphrases

case report
healthcare
primary care
mental health
single cell
current status
quality improvement