Online Reviews of Hearing Aid Acquisition and Use: A Qualitative Thematic Analysis.
Tayla HeseltonRebecca Jane BennettManchaiah VDe Wet SwanapoelPublished in: American journal of audiology (2022)
Hearing aid users described a range of positive, negative, and neutral descriptions online about their hearing aid user experience and gave advice to fellow hearing aid users helping clinicians improve their hearing aid fitting skills in practice. These findings have implications to future product development as well as service delivery model in terms of developing strategies for fostering patient-centered audiological practice.