Association of inpatient hospital experience with patient safety indicators: a cross-sectional, Canadian study.
Kyle A KempMaria J SantanaDanielle A SouthernBrandi McCormackHude QuanPublished in: BMJ open (2016)
There is clear evidence that inpatient experience ratings are associated with PSIs, one element of quality of care. Future research, examining individual PSIs and patient experience questions, is warranted, as this may inform targeted quality improvement initiatives.