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'We just have to make it work': a qualitative study on assistant nurses' experiences of patient safety performance in home care services using forum play scenarios.

Mirjam EkstedtKristina SchildmeijerSofia BackåbergLinda LjungholmCecilia Fagerström
Published in: BMJ open (2022)
Safety performance in home care service is dependent on the staff closest to the older people, who deal with safety risks and ethical dilemmas on a day-to-day basis and their access to information, competence, and resources that fit the demands. A proactive leadership characterised by mutual trust and adequate support for decision making is suggested. Managers and decision-makers across healthcare and social care need to consider how they can develop interprofessional collaborations and adaptive routines supporting safety from a broader perspective.
Keyphrases
  • healthcare
  • patient safety
  • mental health
  • decision making
  • quality improvement
  • health information
  • palliative care
  • primary care
  • affordable care act
  • human health