Measuring Regional Quality of Health Care Using Unsolicited Online Data: Text Analysis Study.

Roy Johannus Petrus Hendrikx Hanneke Wil-Trees Drewes Marieke D Spreeuwenberg Dirk Ruwaard Caroline A Baan

Published in: JMIR medical informatics (2019)

Adding information from text comments that accompany online ratings to regional evaluations provides insight for PM initiatives into the underlying reasons for ratings. Text comments provide useful overarching information for health care policy makers but due to a lot of overlap, they add little region-specific information. Specific outliers for some PM initiatives are insightful.

Keyphrases

health information
healthcare
social media
smoking cessation
particulate matter
quality improvement
air pollution
heavy metals
polycyclic aromatic hydrocarbons
electronic health record
mental health
big data
water soluble
artificial intelligence
risk assessment
data analysis
deep learning