Patients' experiences with 'sludge' (administrative burden) in the cancer screening process and its relationship with screening completion, experience and health system distrust.
Michelle S RockwellBrianna ChangVivian ZagareseJamie K TurnerAlly SouthworthYingXing WuPaul YeatonLi LiJeffrey S SteinSarah H ParkerJohn W EplingPublished in: Family medicine and community health (2024)
Efforts to reduce sludge in the CRC screening process may improve timely completion of CRC screening, enhance patient experience and restore trust in the health system.