"That's not my job": A mixed methods study of challenging client behaviors, boundaries, and home care aide occupational safety and health.

Nicole D KarlssonPia K MarkkanenDavid KriebelCatherine J GalliganMargaret M Quinn

Published in: American journal of industrial medicine (2019)

Client task requests outside HC services are a complex problem. Employer support, training, care plans, and feeling part of a care team can help aides navigate professional boundaries while delivering high quality care.

Keyphrases

healthcare
palliative care
quality improvement
affordable care act
mental health
pain management
health insurance
social media
climate change
depressive symptoms
human health