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Patient Use, Experience, and Satisfaction With Telehealth in an Australian Population (Reimagining Health Care): Web-Based Survey Study.

Elizabeth ThomasCrystal Man Ying LeeRichard NormanLeanne WellsTimothy ShawJulia NesbittIsobel FreanLuke BaxbySabine BennettSuzanne M Robinson
Published in: Journal of medical Internet research (2023)
There was a relatively high level of engagement with telehealth over the 12 months leading up to the study period, and the majority of participants reported a positive experience and satisfaction with their telehealth consultation. While there was no indication that remoteness influenced telehealth usage, there remains work to be done to improve access to older people and those with less than a bachelor's degree.
Keyphrases
  • healthcare
  • social media
  • case report
  • health insurance