Explaining Organizational Citizenship Behavior Among Chinese Nurses Combating COVID-19.
Hui ZhangYi ZhaoPing ZouShuanghong LinShaoyu MuQiansu DengChunxue DuGuanglan ZhouJiang WuLu GanPublished in: Risk management and healthcare policy (2021)
Based on the findings, organizational citizenship behavior can be affected by work engagement and role conflict. Nursing management is suggested to put emphasis on work engagement and role conflict among nurses supporting the COVID-19 epidemic.