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Resident perspectives on the impact of program leadership communication on well-being during the COVID-19 pandemic.

Elizabeth A McGinnLynne M RosenbergGrace S ChandlerL Barry Seltz
Published in: Journal of communication in healthcare (2024)
The COVID-19 pandemic introduced new stressors and challenges to residents. The perception of leadership communication played a critical role in mitigating or exacerbating resident stress. We propose a communication framework ("Who? What? Where? When? How?") that residency leadership can utilize during times of crisis.
Keyphrases
  • quality improvement
  • patient safety
  • public health
  • emergency medicine
  • medical students