Resident perspectives on the impact of program leadership communication on well-being during the COVID-19 pandemic.
Elizabeth A McGinnLynne M RosenbergGrace S ChandlerL Barry SeltzPublished in: Journal of communication in healthcare (2024)
The COVID-19 pandemic introduced new stressors and challenges to residents. The perception of leadership communication played a critical role in mitigating or exacerbating resident stress. We propose a communication framework ("Who? What? Where? When? How?") that residency leadership can utilize during times of crisis.