A qualitative study exploring community pharmacists' awareness, attitudes and perceptions about drive-thru community pharmacy service in Malaysia during COVID-19.
Bayan Faisal AbabnehSiew Chin OngIffat ElbaraziHisham Zaidon AljamalRabia HussainPublished in: Journal of pharmaceutical policy and practice (2024)
Overall, community pharmacists reported positive attitudes toward drive-thru community pharmacy service during COVID-19. However, concerns about poor communication between the pharmacist and the patient, limited counselling, and dispensing errors were acknowledged. These concerns would need to be addressed to improve the provision of drive-thru community pharmacy service.