Disparities in Feedback Provision to Emergency Medical Services Professionals.

Rebecca E CashRemle P CroweSevero A RodriguezAshish R Panchal

Published in: Prehospital emergency care : official journal of the National Association of EMS Physicians and the National Association of State EMS Directors (2017)

Feedback to EMS providers is critical to improving prehospital care. In this study, nearly a third of providers did not receive any feedback in a 30-day period, and nearly half reported not receiving medical care feedback. Disparities in the frequency of feedback exist between different provider levels and service settings, while reported feedback decreased with years of experience in the profession. Future work is needed to assess the content of feedback and role in improving patient care and safety.

Keyphrases

emergency medical
healthcare
primary care
mental health
affordable care act
chronic pain
quality improvement
trauma patients