Test of an organizational change model to reduce no-shows in dental care settings.
Christopher E OkunseriDeanne BossNora JacobsonMing Veronica WangAniko SzaboElaye OkunseriTodd MolfenterPublished in: Journal of public health dentistry (2021)
The study demonstrated the feasibility of applying the NIATx model to reduce no-show rates, with some difficulty observed with sustainability across dental practices during the postintervention period.