Patient Activeness During Online Medical Consultation in China: Multilevel Analysis.
Bolin CaoWensen HuangNaipeng ChaoGuang YangNingzheng LuoPublished in: Journal of medical Internet research (2022)
Patient activeness in online medical consultation requires more scholarly attention. Patient activeness is likely to be enhanced by reducing patients' waiting times and encouraging patients' initiation of conversation in online medical consultation. The findings have practical implications for patient-centered care and the improvement of online medical consultation services.