Differences in Online Consumer Ratings of Health Care Providers Across Medical, Surgical, and Allied Health Specialties: Observational Study of 212,933 Providers.

Timothy John Daskivich Michael Luu Benjamin Noah Garth Fuller Jennifer T Anger Brennan Mason Ross Spiegel

Published in: Journal of medical Internet research (2018)

Online consumer ratings of health care providers are highly left skewed, fall within narrow ranges, and differ by specialty, which precludes meaningful interpretation by health care consumers. Specialty-specific percentile ranks may help consumers to more meaningfully assess online physician ratings.

Keyphrases

healthcare
health information
social media
emergency department
primary care
mental health
medical students