Patient Preferences for Pharmacy Services: A Systematic Review of Studies Based on Discrete Choice Experiments.
Margaux RibouletAnne-Laure ClairetMohamed BennaniVirginie NerichPublished in: The patient (2023)
According to the identified studies, cost, time, logistics (organizational criteria), and pharmacists' courtesy and skills were consistently cited as factors influencing patient preferences for pharmacy services. The disclosure of patient preferences is a complex and under-researched topic, especially in the field of pharmacy, but interest is growing. As the mission of pharmacists evolves to bring them closer to patients, the better understanding of patient preferences in pharmacy services will allow for better targeting and better integration of patient profiles in patient management.