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The AI Will See You Now: Feasibility and Acceptability of a Conversational AI Medical Interviewing System.

Grace HongMargaret SmithSteven Lin
Published in: JMIR formative research (2022)
In this feasibility and acceptability pilot of a conversational AI medical interviewing system, the majority of patients believed that it could help clinicians better understand their health and identify health risks; however, patients were split on the effort required to use the system, and whether AI should be used for medical interviewing. Our findings suggest areas for further research, such as understanding the user interface factors that influence ease of use and adoption, and the reasons behind patients' attitudes toward AI-assisted history-taking.
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