Learning from clients: A qualitative investigation of psychotherapists' reactions to negative verbal feedback.

Heidi BrattlandJuni R HøisethOlav BurkelandTryggve S InderhaugPer E BinderValentina C Iversen

Published in: Psychotherapy research : journal of the Society for Psychotherapy Research (2016)

The therapists benefitted from obtaining and being open to specific feedback from their clients, regulating their own emotional reactions, accommodating dissatisfied clients, and considering how they themselves contributed to negative therapy processes.

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